Last night both of my roku express’s were working fine (I have 2 in my house.) I just came downstairs to turn my living room tv on and it says no signal. I’ve tried unplugging it, restarting it, resetting it and still nothing! When I unplug it and plug it back in the white light in front blinks 8 times then the light turns off. I went upstairs and got the one out of my room and tried to put it in living room. And that one does the same thing!!!! Please help!! I’ve tried agent support but it tells me my devices aren’t eligible for device support!!
There should be two cables coming from the Roku device. One is an HDMI cable (this is the audio and video signal cable) and the other is a USB power cable.
There is a micro USB connection on one end that plugs into the device, and the other end is a USB-A connection that you can either connect directly to your TV (if applicable) for power, or you can connect it to the power adapter and plug directly into a wall outlet.
How are you currently powering your Roku device?
Roku Community Streaming Expert Just another Roku user... I am not a Roku employee. Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102
@AvsGunnar @Okay I understand now!! So sorry! It is connected with usb power port lol!! I’ve tried unplugging both ends (from the roku box and from the charging block thing that plugs into wall) and still nothing!! BOTH boxes will still blink 8 times and then just turns off!! I’m fixing to try and see if it works upstairs on my tv. (It was last night before I went to bed)
@AvsGunnar No I tried both power cables & hdmi cord on both devices!! I switched them about 100 times repeating the troubleshooting process. They both work on tv upstairs. Using the cables that came with box. I just took them down stairs and tried it again & still says no signal when I tried both 😭 I’m over it 😩