Solving playback issues

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Manco
Newbie

ROKU 4670X Screen frozen on Home, front panel light blinking blue, remote ineffective

ROKU 4670X

Frozen on Home screen, front panel light blinking blue, remote ineffective.

I have replaced:

batteries in remote,

changed HDMI cable,

disconnected the power and HDMI cable for extended periods of time.

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1 REPLY 1
makaiguy
Community Streaming Expert

Re: ROKU 4670X Screen frozen on Home, front panel light blinking blue, remote ineffective

If this is a point-anywhere remote, perhaps it has become unpaired from your Roku and needs to be re-paired.

Video from Roku re how to pair point-anywhere remote: https://www.youtube.com/watch?v=EK3T6eXqPU8

You may find your Roku is only receptive to the pairing request from the remote for a short period of time after it starts up. Try pulling the power to the Roku for a few seconds then plugging it back in and waiting for it to start up before reinserting the batteries in the remote and pressing the pairing button.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
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Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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