Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
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CarolLynne1
Channel Surfer

Re: Roku won't load content and everything is connected

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So do you think it will clear eventually?

TAU69
Channel Surfer

Re: Roku won't load content and everything is connected

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I hope so but????

LeftIdaho
Channel Surfer

Re: Search Channel feature says “failure to load”

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me too~!

0 Kudos
dinew30
Newbie

Re: Try back later message. Error 500

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on roku channel only but on all my roku devices and apps.  just started about 30 min ago. doesn't load content when searching also

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LeftIdaho
Channel Surfer

Re: Roku Channel/ subscription channels will not load

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Searches will not load

br8ck
Newbie

Re: Search Channel feature says “failure to load”

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Nothing on "Live TV". Is the server down?

specksw
Channel Surfer

Re: Roku won't load content and everything is connected

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Yes they do!

carol72
Reel Rookie

Re: Roku Channel/ subscription channels will not load

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I got a blue/purple screen that says failed to load content. Press OK to reload. NOTHING !!!!!!

Also this robot voice is explaining each icon: home, search, whatever is on there but nothing will come up. Was working earlier. I unplugged and re-plugged still nothing. 

With what I'm seeing here it definitely has to be a Roku issue. Doesn't seem to be anyway to personally contact Roku to talk with someone.

FIX IT ROKU.

LeftIdaho
Channel Surfer

Re: Roku Channel/ subscription channels will not load

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I am number 77 of customer support wait list.  

LeftIdaho
Channel Surfer

Re: Roku Channel/ subscription channels will not load

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I did too.  At the request of the service tech because I was already having trouble, THEN, it won't work at all.

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