Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Purple and Green Screen

i am able to view all the apps and then scroll through all the apps but any time I try to play something I get a purple and green screen come up.  I never had the issue before but get it with any app I try Netflix, Hulu, AT&T.

0 Kudos
Community Streaming Expert

Re: Purple and Green Screen

Try unplugging the power from both your TV and your Roku for 30 seconds and then plug them back in.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos