Solving playback issues

[Jay0Vera0]

My tv is a black strip going down the middle of the screen. There was a puddle underneath. My child did it and of course they have no clue what happened to it. Is it easily fixable/replaceable? I do have a picture but not sure how to post it. Roku TV 

[Jay0Vera0]

Black & white strip on the tv

[renojim]

Roku doesn't make the TV's; they only supply the software.  You'll have to go through the manufacturer.

Where to get support for your Roku TV™ | Official Roku Support

[Streamer317]

Just like a smartphone water damage isn’t covered unless you bought insurance. But TV’s don’t have an insurance plan. Even if you got an extended warranty. Try contacting Hisense. Basically your SOL

[DBDukes]

@Jay0Vera0 

Yikes! The joys of parenthood. You’ve already seen the bad news as others mentioned.

Unless you bought one of those add-on damage services some stores sell, it’s not a good situation.

Until you resolve that situation, if you have an old/spare TV, you could add a budget Roku device to get the streaming services back.