Solving playback issues

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bfb
Newbie

Pop ups that lock out my remote and use of the roku

I got a pop up presented by Total wireless/ROW8.   This is the second time I've got a pop up that wouldn't clear without me having to unplug my roku and wait for it to reload.  This is getting annoying.  Any way to avoid this? thx

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1 REPLY 1
Strega
Roku Guru

Re: Pop ups that lock out my remote and use of the roku

There must be a way to avoid them, since I have never seen one.  Just guessing, but the last time I recall reading about some ad popping over a person's Roku screen, it was actually coming from an app on his phone, and he had allowed his phone to cast to his roku, so that app was taking advantage of that to put ads on his TV.  Any chance that anything like that is going on?

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