Solving playback issues

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Stt111
Level 7

Plex playback stalls at 33% tv shows only

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plex no longer downloads tv shows via roku on my tv. When I select and play, download/buffer stalls at 33% for all. 

movies download fine.

Have reinstalled both plex and roku on both TVs, same issue persists on both.

Seems to work fine on my iPhone via plex app.

internet via Spectrum, no other connection issues.

Issue is new upon returning home in January after being away month of December.

help please! Thanks 

 

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atc98092
Community Streaming Expert

Re: Plex playback stalls at 33% tv shows only

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I've heard that Plex has been having issues with some of their player apps recently, so it's likely a Plex issue, not Roku. I only use Plex when I travel, and my last trip a month ago it was working fine on my Roku Stick. You might try looking in the Plex forums and see if they have any suggestions there. https://forums.plex.tv/

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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atc98092
Community Streaming Expert

Re: Plex playback stalls at 33% tv shows only

Jump to solution

I've heard that Plex has been having issues with some of their player apps recently, so it's likely a Plex issue, not Roku. I only use Plex when I travel, and my last trip a month ago it was working fine on my Roku Stick. You might try looking in the Plex forums and see if they have any suggestions there. https://forums.plex.tv/

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.
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