Solving playback issues

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Please help!! Won't turn on!

Hi, first post here- I have a Roku smart TV 55in that's only maybe 3 years old. Yesterday it turned off while in use so we tried turning it back on with no luck. I found all the ways to reset it (with the reset button, unplugging, changing power cord, vacuuming our vents ect) and it still won't turn on! The button light flashes two times then stops and that's it. Again we have tried it all. My partner is saying we need a new TV and I highly doubt that! Can someone pretty please give me some new options to try?? Eternally grateful! 

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Roku Guru

Re: Please help!! Won't turn on!

Hey @MindyoBidness

We're sorry to hear about the issue you're experiencing.

Have you tried contacting the TV manufacturer to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS.

For a list of Roku TV manufacturers contact information, visit our Community post here: Contacting Support for Your Roku TV

All the best,

Kariza D.
Roku Forum Moderator
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