Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Gumbo777
Newbie

Playback of recorded content, video not advancing

If I advance a recorded content, the audio plays, but video frozen on prior screen

0 Kudos
1 REPLY 1
atc98092
Community Streaming Expert

Re: Playback of recorded content, video not advancing

Not enough information. What model Roku device? What channel is being used? When you say recorded content, who's done the recording? How are you trying to play it? 

If this is something you're trying to play from a USB drive, we'd need to know the contents of the video file. What is the file extension (.mkv, .mp4, .mov, etc.)? Once we know the file extension (which identifies the container type) we need to know the codecs used within the container. There's a free program you can download called MediaInfo that provides detailed information about the contents of video and/or audio files.  

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.