Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Slkbrbn
Reel Rookie

Playback error on Roku app

I can not watch tv shows or movies on my Roku app on my fire tv cube.   I can watch live tv without any problems.   

0 Kudos
6 REPLIES 6
DBDukes
Community Streaming Expert

Re: Playback error on Roku app

@Slkbrbn 

Just to be clear, you have the Roku Channel app on your Amazon Fire TV device? And Live TV content plays, but not on-demand?

Give us three titles that don't work.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

0 Kudos
Slkbrbn
Reel Rookie

Re: Playback error on Roku app

Yes.  Pretty much everything I try to watch I get the playback error.  There were a couple that did work but I must have tried  over 3 dozen tv shows/movies.

0 Kudos
renojim
Community Streaming Expert

Re: Playback error on Roku app

The first question is where are you located?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
Slkbrbn
Reel Rookie

Re: Playback error on Roku app

Las Vegas.  Nv.   U.S.A.   

0 Kudos
renojim
Community Streaming Expert

Re: Playback error on Roku app

Well it should work there.  Does it work on a computer or phone?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
Avaya
Roku Guru

Re: Playback error on Roku app

Ask over at the Amazon support community. 

0 Kudos