Picture zoomed in with new roku stick on every channel and home screen
I bought a new Roku stick in April. Everything was fine until one day I turned it on and the picture was zoomed in. I tried resetting the device and it zoomed in even more! It is not only zoomed in on the home screen, it is zoomed in on every channel, and every picture. I even tried resetting to factory settings, but nothing changed. This all seemed to happen sometime in May. Everything is fine on my TV when not streaming so I know it's not the TV. There is also no problem on the other TVs with different Roku devices. I am only having problems with the new upgraded streaming stick. HELP!!
Thanks for letting us know about the issue you're experiencing.
For further assistance, could you reply here with a photo of the issue occurring as well as the serial number of the affected Roku stick? It can be found at the back of the stick itself. We'll be able to further assist you from there.
We received reports some users resolves the issue by pressing the "aspect" button on their TV remote and choosing the Normal option, click here for reference. Or may also restart your Roku device and see if it helps. Follow the step to restart it from the Settings menu.
Press Home on your Roku remote
Scroll and select Settings
Select Power. If you do not see a Power submenu, skip to the next step.