Solving playback issues

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Toddwrtr
Roku Guru

Re: Paramount Plus not showing any HDR for content that should have it.

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Bryan at Roku Tech Support told me today that we are awaiting a Roku update.

Toddwrtr
Roku Guru

Re: Paramount Plus not showing any HDR for content that should have it.

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I still think we need @RokuMary-F to confirm if we are waiting for a Paramount+ update or a Roku update just to be sure, 

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Toddwrtr
Roku Guru

Re: Paramount Plus not showing any HDR for content that should have it.

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Truly amazing that now that this thread has been erroneously marked as SOLVED that now we cannot get any more updates from @RokuMary-F Cat Mad

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AeroSpaceTech
Roku Guru

Re: Paramount Plus not showing any HDR for content that should have it.

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@Toddwrtr  The thread isn’t locked. So you can still comment. Tons of threads are marked solved from years ago but they’re still opened 

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Toddwrtr
Roku Guru

Re: Paramount Plus not showing any HDR for content that should have it.

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@RokuMary-F I guess it has all come down to this, then:

Roku-trash.jpg

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Toddwrtr
Roku Guru

Re: Paramount Plus not showing any HDR for content that should have it.

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@AeroSpaceTech wrote:

@Toddwrtr  The thread isn’t locked. So you can still comment. Tons of threads are marked solved from years ago but they’re still opened 


Yeah, but since it is marked "Solved," @RokuMary-F has crossed it off her list of threads to stay on top of or even respond to, apparently.

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UserOfStreamers
Roku Guru

Re: Paramount Plus not showing any HDR for content that should have it.

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@RokuMary-F 

Another P+ app update (7.1.20220315) has been released, and there is still no DV/HDR10 playback working for DV/HDR tagged content.

Is the update you mentioned supposed to be an app update, or a RokuOS firmware update (10.6.0)?

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Toddwrtr
Roku Guru

Re: Paramount Plus not showing any HDR for content that should have it.

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@UserOfStreamers wrote:

@RokuMary-F 

Another P+ app update (7.1.20220315) has been released, and there is still no DV/HDR10 playback working for DV/HDR tagged content.

Is the update you mentioned supposed to be an app update, or a RokuOS firmware update (10.6.0)?


That new app update may have been released to fix some of the audio issues that the previous update (7.0) broke.

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Toddwrtr
Roku Guru

Re: Paramount Plus not showing any HDR for content that should have it.

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@Toddwrtr wrote:

@UserOfStreamers wrote:

@RokuMary-F 

Another P+ app update (7.1.20220315) has been released, and there is still no DV/HDR10 playback working for DV/HDR tagged content.

Is the update you mentioned supposed to be an app update, or a RokuOS firmware update (10.6.0)?


That new app update may have been released to fix some of the audio issues that the previous update (7.0) broke.


Nope, I'm still having audio issues on P+ after this "new" update. 

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Toddwrtr
Roku Guru

Re: Paramount Plus not showing any HDR for content that should have it.

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I wonder if this is the update both Roku and Paramount+ have been referring to?

https://www.roku.com/blog/roku-os-11

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