Forum Discussion

Mantiss's avatar
Mantiss
Reel Rookie
9 months ago

Paramount Plus error message "An error occurred during playback"

Same issue others are posting. Around the time of the commercials the playback pauses and error message with no numbers. Makes watching series on paramount plus unwatchable.  Happens on all my Roku t...
app playback
RokuRiamie-D's avatar
RokuRiamie-D
Community Moderator
8 months ago

Thank you for the clarification Bdub1.

We appreciate you for providing the requested information and have it forwarded to our Roku team for review. We'll update you as soon as we have an update about this matter.

Thank you for your cooperation.

Cheers,
The Roku Community Team

Bdub1's avatar
Bdub1
Channel Surfer
8 months ago

Any updates on this issue 

  • Drdo's avatar
    Drdo
    Reel Rookie
    8 months ago

    I just switched to Amazon Fire and no issues.

  • RokuRiamie-D's avatar
    RokuRiamie-D
    Community Moderator
    7 months ago

    Hi Bdub1,

    Greetings from the Roku Community!

    Our Roku team is aware of this issue and is working on it. We will update you as soon as we have further information.

    Your patience would be appreciated as we work on this matter. Thank you for your understanding.

    Cheers,
    Roku Community Team

    • potatoes63's avatar
      potatoes63
      Reel Rookie
      7 months ago

           My paramount+ is not working, I'm getting error codes of 3304 & 3200 & just a blue error sign.

      • RokuRiamie-D's avatar
        RokuRiamie-D
        Community Moderator
        7 months ago

        Welcome potatoes63,

        We appreciate you letting us know that you're getting error codes 3304 and 3200 on your Paramount Plus app. We would like to investigate this issue further.

        Please provide us with the following:

        We look forward to your response.

        Cheers,
        Roku Community Team