This is in reference to a thread that was marked solved last November but it was mentioned that if any users needed help to start a new thread.
My pbs kids app says “server error: code 500.” It has said this every time I’ve tried to get on for months now.
Using info from the previous thread I completed the following steps:
However I am still having the same problem.
Hi @Haley1618,
Welcome to the Roku Community!
Thank you for informing us about the Server Error: Code 500 on your PBS Kids channel. We also appreciate your efforts in troubleshooting the issue. No worries, help is here.
We recommend you try the following:
If the issue continues, we suggest you try contacting the PBS Kids channel support directly for more assistance.
Thank you for your cooperation.
Cheers,
The Roku Community Team
Hi @Haley1618,
Welcome to the Roku Community!
Thank you for informing us about the Server Error: Code 500 on your PBS Kids channel. We also appreciate your efforts in troubleshooting the issue. No worries, help is here.
We recommend you try the following:
If the issue continues, we suggest you try contacting the PBS Kids channel support directly for more assistance.
Thank you for your cooperation.
Cheers,
The Roku Community Team