If you are having an issue with your Roku TV screen going black but can still hear the audio, customers have reported that unplugging your device for 5-10 minutes and then plugging the Roku TV back in resolves the issue.
Hope you'll find this info useful. Let us know in case you've still got any questions.
We admit to initially being a bit perturbed at Karla's reply because we had already done the unplugging thing last night and it did not work. Well, apologies to Karla because we did it again just now and, this time, it worked! Not even sure why we had the intestinal fortitude to repeat the procedure, but for some reason, we took a shot 🙂 Anyway, even if you tried it earlier in this event (and it does seem to us that there has been an broad systemic event of some type), we suggest you unplug for 15 mins. We have a few roku devices, all had the same issue, fix worked for all. Have great weekends!/J&K
Thank you, everyone for your kind assistance in this matter. Although I tried rebooting the Roku device in the past, this time I followed your suggestion and left it unplugged for approx 15 minutes. I can now view Paramount+. As I said, I am grateful for your input. However, I am mindful of the information posted by several people who indicate that this is only a temporary fix and the problem will recur. But for the time being, we are very happy.
I can sadly report that this issue is now happening to my TV at home too in addition to one out of 27 Roku TVs at my hotel so far. Unplugging the device for 5-10 minutes fixes the issue (for now). It’s obviously some kind of software glitch and Roku needs to fix this.