Any update? This is happening nearly every time I use my Streaming Stick. It's so frustrating that my wife asked me to dump Roku and get a system that works. But everything else about how the Roku works is top class, so I really don't want to go that route. Maybe you could just restore the previous FW?
BTW - My Phillips Roku TV continues to work great without this problem.
Note to readers of this thread: There is another thread where people have been reporting a similar issue since last August. There have been some solution approaches reported, but they don't work consistently for me (and others).
Software version 11.5.0 build 4235 last updated 10/26/22
Paramount Plus Issues! All TVs
We have been trying to watch Season 1 of 1883. It has stopped on all episodes. It will come to the advertisements and not play them. It will go back to resume/restart but not continue. Will give error messages :
unfortunately an error occurred during playback. Please try again.
Having issues watching the Good Fight - season 6 E5.
Have not been watching much else. We just started with paramount plus recently.
Another TV —Onn model 100097810, 11.5.0, build 4316-EG
having same issues. I have contacted Paramount Plus and our internet provider…..reinstalling App does not help.
no issues on IPad just TV’s where Roku is installed.
It is a Roku issue. I have three Roku devices that work perfect. My fourth Roku, an Express 4K+ (3941RW software 11.5 build 4235-CR) has been "fixed" by changing my resolution to manual 1080p and turning off personalized ads but that doesn't work for most.
Don't fall for the "it is the network or provider" explanation. I love my Roku devices but I'm surprised how long this issue has persisted for many.
MY RESOLUTION: I am the original poster who started this thread. A while back I posted what resolved this for me just in case someone is having the same issue and didn't see that resolution. I have a RoKu 4K Express that started freezing with the 11.5.0 update and 4196-CR build. It would start working temporarily with later builds but would fail again the following day. I tried switching the power from my TV's USB port to plugging the power directly into a power strip. The unit has worked fine since. If you are still having the issue and are plugging into the TV USB to get power, you might try that.
Snakeoil on another thread reported that new SW became available for his 3 units last Friday. He updated and everything was fixed! His report today is that things are still working.
Roku has many different models so it takes a little time to get SW updates for each one. New SW became available for my unit today. It is version 11.5.0 build 4312. I updated manually, which only takes a few seconds. Things appear to work much better now. I didn't see any freezing. It seemed to respond faster as well, but that might just be my imagination.
I'll give things a much more extensive workout tonight, watching Monday Night Football and skipping all the commercials.