Re: Are you seeing HDCP errors on Roku Express 4K+ device?
I had this problem years back with an Ultra and at the time my primary tv, a Sony 3D 1080P that has since moved to my bedroom. The HDCP issue was long forgotten through a couple years more with the Uktra and the last year with a Streming Stick, a 3800. A couple months ago I upgraded this one to a 3820 and it was fine right up until a week ago (11.0 update?). Now, every time I turn the tv on and go into any app and play something, the **bleep** HDCP error and the only way to solve it is to unplug it and plug it back in. Have tried using two other HDMI jacks with the same result.
If you are experiencing HDCP errors on OS 11.0, can you please provide us with the following information: -Roku device model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About) -tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times) -steps to reproduce the issue you are seeing
Once we have this information, we will be able to pass it along to the appropriate Roku team to investigate further.