Solving playback issues

[Tfrye763]

Until this morning everything worked correctly now nothing is. I have a roku tv and the streaming device on two others. I have canceled everything except the roku account and reset everything. No number or help anywhere. This is beyond frustrating!

[RokuMary-F]

Hi @Tfrye763,

Thanks for reaching out to the Roku community!

We would like to know what went wrong so we can assist you further and fix the issue. Can you please clarify the issue you are experiencing? Are you being prompted with an error message? Does the issue only occur on a specific channel or all channels on your Roku device?

With more information, we will be able to assist you further.

 

Best regards,
Mary