You should’ve done the following steps in the correct order:
1. Remove the app.
2. Settings > System > Power (If not applicable, skip to the next step) > System restart.
3. Reinstall the app once the device is restarted.
It’s always 1, 2 and 3. Some users have done 2, 1, 3 and 1, 3, 2, which are not the same orders. Make sure you’re doing the steps in the correct order.
~ Jordan
I’m into videotapes and old electronics stuff, including extenders, converters and analog 4:3 TV sets (which are obsolete these days), and Miss Bianca is my favorite character in Disney’s The Rescuers (1977) and its sequel, The Rescuers Down Under (1990). I am not a Roku employee, only a user like you. ~ Jordan
Roku Express+ 3910X