@Betty420
Are you saying you are powering from the included power supply? Not the USB port on a TV, right?
Would you clarify what the situation is. You say it says you have low power. So that means it is on, but a message is on the screen in some way? And you can't dismiss the message? It "not letting you use it", what does that mean? What exactly is going on? Can you not navigate the menu system? Or can you, but apps don't launch?
DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.
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