Solving playback issues

[MickeyG01]

THANK YOU!!!!, ITS BEEN DRIVING ME CRAZY FOR TWO WEEKS.  LOL, NOT REALLY UP ON THESE THINGS. 

[avery456]

If your Roku TV says "Not Enough Memory," try restarting the TV, checking for software updates, or performing a factory reset. If the issue persists, contact Roku support for a solution.

[Deeleigh89]

This worked for me. Glad I found this expert advice.  Thank you so much. 

[Bobbie58]

Thank you!!!!!!!!  Happy Holidays!!  

[Kyoung734]

I cannot access my STARZ app. I went to the Support website and put in the information as it states on the message not enough memory. I also deleted some apps that I don’t use to free up space. I still get the same message. I automatically renew on February 18, 2025. If I cannot get this to work, do I need to just cancel?

[JWS9518]

@Kyoung734 Try unplugging the power your Roku device or TV for 60 seconds to clear the cache. 

[fdancy2620]

I don't know what's going on, but it's getting frustrating, paying too much monthly for no service. 

[JWS9518]

@fdancy2620 What model of Roku do you have?  Have you tried doing a system restart or unplugging the device for 60 seconds to clear the cache?   

[RokuRiamie-D]

Welcome @fdancy2620,

Thanks for letting us know that you're having an error "Not Enough Memory" on your Roku device. No worries, we are here to help you with this.

Before we continue, we would like to know the model of your Roku device and when this issue started. In the meantime, we recommend you try to restart your Roku device by following the steps below:

1. Press Home on your Roku remote
2. Scroll and select Settings
3. Select System
4. Select Power. If you do not see a Power submenu, skip to the next step.
5. Select System restart

Your Roku device will complete a system restart and should return to normal operation after a moment. If the issue continues, please let us know.

For more help, please visit our Roku support article: How to fix "Can't run channel" and "Insufficient memory" error messages.

We look forward to your response.

Cheers,
Roku Community Team