Solving playback issues

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

No video when I connect to device which splits the sound from HDMI to send to surround sound system

In the past few days, there is no video when I connect my Roku to my projector through a sound splitting device (J-Tech Digital Premium Quality 1080P HDMI to HDMI + Audio Converter).  I have been able to use this device for several years and then all of a sudden it stopped working with my Roku 3.  All other devices that I use with this device (Playstation, Switch) are working as before.  Just the Roku 3 refuses to work.  It seems there has been a big Roku programming update that coincides with this problem.  Is there a way to fix this?  


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