Solving playback issues

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L_D_G
Newbie

No video from Premier, but 3 still works

I have an older flat screen-syntax olevia, I've had it 16 yrs.  I've had a Roku 3 plugged in for ages with an HDMI adapter.  If I plug in my premier, I get no picture.  I've tried turning everything off and on and have no success.  Wondering if anyone knows anything or has a solution.  

I was just hoping to upgrade the speed and interface of the Roku and apps....

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2 REPLIES 2
CelticsFan
Roku Guru

Re: No video from Premier, but 3 still works

You have a 16 year old out of date TV with an out of date Roku 3. Buy yourself a Roku TV this weekend and enjoy streaming once again. Return the Roku Premier 

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atc98092
Community Streaming Expert

Re: No video from Premier, but 3 still works

There's likely an issue with the EDID handshake between your new Roku Premiere and the HDMI adapter. Some have DIP switches that can alter the information provided, so you might be able to make them compatible. If there are no switches, then they probably can't be make to play together.

Depending on which model of Roku 3 you have (there were two, one released in Mar 2013 and one Apr 2015), it's possible you're going to need to upgrade it in the not too distant future, as many online providers stop supporting devices once they've reached "old age". Roku still officially supports both versions with OS updates, but that could stop as well within a year or two. Users have reported success with newer Roku players and HDMI converters, so it's possible you might only need to replace the converter.

Just as a reminder, that converter is only giving you SD output (~480-525 lines) compared to HD (720, 1080 or 2160 lines). You're missing out on some gorgeous content when you're only watching in SD. While new TVs certainly aren't what everyone might consider inexpensive, it might surprise you what you can get for a few hundred dollars. I think the last TV I picked up (a Vizio) was about $240, it was 40" (I'm certain that's larger than what you have now) and it was a 4K/Dolby Vision capable set. My Roku Express 4K+ looks great on it.

Dan

Roku Community Streaming Expert

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