Solving playback issues

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gotemha
Newbie

No sound

I tried to unplug and plug my TV back up but constantly the sound keeps going out.

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1 REPLY 1
RokuMary-F
Community Moderator
Community Moderator

Re: No sound

Hi @gotemha,

We appreciate you for reaching out. I’d be happy to take a look and help you here. I’m sure we can get you up and running.

Can you please provide more information about the issue you are experiencing? Does the issue only occur on a specific channel or all channels on your Roku device? What troubleshooting steps have you taken so far to try to resolve the issue?

We recommend taking a look at the troubleshooting steps provided by our Support page here: What should I do if I do not hear the audio from my Roku ...

Please keep us posted.

Thanks,

Mary

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