When we log into paid channels purchases through the Roku the sound doesn’t work when watching movies. It works for commercials and trailers but nothing when trying to watch a movie. Very weird. Anyone else have that issue and know how to fix it?
Re: No sound on paid premium channels through Roku.
Did your system recently update to Roku software version 10? Find out via Settings - System - Update.
Try restarting your Roku, perhaps several times. Settings - System - System restart, or if a Roku TV Settings - System - Power - System restart.
Roku Community Streaming Expert I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well. If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
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