yea, I tried opening up a ticket. The idiocy of the responses was unbelievable. Right in the first message, which was a canned response, they asked for a bunch of stupid info that they needed to have before they could escalate it. The first ones were my name (which they had already addressed me as at the beginning of the email), my email address (seriously, they emailed me asking for my email address), the product I was having problems with, which I had already said in my first message along with all relevant information, BUT is also all in my account, which they have all my information of my name, address, email address, my devices, serial numbers, etc. We went back and forth 4 times with me giving them that information again, as well as saying the Roku is plugged directly into a Yamaha A/V receiver (which they kept asking me what the brand name of the HDMI cable I was using, and if I tried another HDMI cable), etc, etc.
Roku should seriously be ashamed of themselves. I'll never buy another Roku again, and tell everyone to STAY AWAY - THEY LIE. I asked before I bought the streaming stick if it supports Atmos. Well, it did, but not any more.
I'm about to start another thread because I'm curious if this works with the Roku.
https://www.amazon.ca/dp/B07TVSBL7H/?coliid=I35X4Z85U36IMG&colid=2V1K8RWXCZO26&psc=1&ref_=lv_ov_lig_...
I've read from someone else that it worked for them (but not sure if it still does), as well as I did a search about Amazon Firestick and Atmos. People had problems with Atmos on that, too, but someone posted a link for that box and said they got it to work that way. It seems like a cheaper option than having to buy an NVidia Shield TV.
