Solving playback issues

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No audio on the Roku device

OK, but now I don't have any audio

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Re: No audio on the Roku device

still no audio

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RokuRiamie-D
Community Moderator
Community Moderator

Re: No audio on the Roku device

Hi @BEST4movies,

Thanks for posting in the Roku Community!

We understand that you don't have audio on your Roku device. No worries, help is here.

We would like to know the following to further investigate the issue:

  • Did this occur while streaming content on any channel, or only on a specific channel?
  • When did you start to experience the issue?
  • What is the model of your Roku device?

In the meantime, we suggest you try the following:

Restart your Roku device by going to Settings > Select System > Select Power. If you do not see a Power submenu, skip to the next step > Select System restart.

For more details, please visit our Roku support article: Issues playing shows and movies on your Roku device.

We hope to get this sorted out soon.
 
Cheers,
The Roku Community Team
Riamie D.
Roku Community Moderator
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