Solving playback issues

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sakendrick
Level 9

No 5.1/Dolby Digital/DTS Output from Roku through HDMI and Onkyo Receiver

I know there are various flavors of this post but I haven't found a resolution. I actually thought this was an Onkyo issue but then I tested another source and no issue.

Roku Ultra connected to Onkyo NR6050 via HDMI. When I play either Netflix or Disney+ via my Roku Ultra, and set my receiver to direct (which should be getting the 5.1 signal and playing it accordingly), I only get left and right channels playing.

In the Roku Audio and HDMI settings, everything is set to Auto/Auto Detect.

Any suggestions appreciated - otherwise, I guess I"ll just have the Onkyo process the surround channels. I also assume Roku doesn't output 7.2 today?

Scott

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2 REPLIES 2
011
Level 8

Re: No 5.1/Dolby Digital/DTS Output from Roku through HDMI and Onkyo Receiver

You didn't mention if you pressed * and checked that the audio volume mode options are off, since the leveling and night modes force a change to PCM. Also check if the particular channel app adds additional audio track options.

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sakendrick
Level 9

Re: No 5.1/Dolby Digital/DTS Output from Roku through HDMI and Onkyo Receiver

all volume modes off. There are no separate sound tracks in the program (other than different languages - but no separate 5.1 vs. stereo optoins).

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