Solving playback issues

[3323]

Newsmax app is crashing every few minutes and has been doing this for a few weeks. I have updated app & also did a reset. Still having problems.

[RokuJohnB]

Hey @3323,

Greetings from the Roku Community!

If the issue persists on one channel after attempting the troubleshooting steps and videos from other channels play fine, contact the channel provider's customer support team to report the problem and get help. The channel developers themselves maintain channels on Roku. In this case, an issue within that specific channel likely needs to be addressed with an update from them.

Please let us know if there's anything else that we can do to assist you.

Best,
The Roku Community Team

[Feather72]

Because it’s all bull**bleep** North Korean style state TV.  Wake up

[AuroraLawrence]

It helped me, Thank you so much.

[RokuRiamie-D]

Thanks for keeping us posted @AuroraLawrence.

Don't hesitate to reach out if you have more questions about Roku!

For further Roku support, you can:

• Create a post here in the Roku Community
• Explore our comprehensive collection of help FAQs and videos. Get started here: Roku Support page'

Cheers,
Roku Community Team