I am using roku to display on my Samsung TV. Nfl game pass will load condensed games but fails to complete loading on full games. I have the exact same problem with downloads on my iPad Pro. Can anyone suggest where the problem might be ?
You didnt mention your Roku model # or firmware version (Settings/System/About) or app name/version (highlight the app and press Options (*) on the remote).
You are using the term "download" - do you mean stream?
You also haven't described any error messages or specific behavior.
Considering the same general behavior occurs on very different platforms that suggests:
1) Bandwidth constraint issue with your network/internet connection - maybe
2) App bug - least likely
3) NFL streaming server issue - most likely
You should verify your network streaming stability/speed (perhaps other apps), then contact the NFL:
After posting my comments I found that The NFL says that roku will not play on NFL gamepass. I guess this will close that subject.