Solving playback issues

[morris7]

Roku is not work inform how can i fix.

[atc98092]

You have to be more specific about your issue. Do you see the boot screen (the dancing Roku logo) when you power the Roku up? Do you get to the home screen? What doesn't work? Exactly what model do you have? We need the model number, not a name. 

[RokuMary-F]

Hi @morris7,

Thanks for reaching out to the Roku community! 

When posting in the Community, please provide a description of the issue you are experiencing and the troubleshooting steps have you taken so far to try to resolve the issue, or feel free to use the Search function of the Community to find a related you are experiencing.

As a first step, we would recommend taking a look at our Support page for a more helpful FAQ article that walks through the most common troubleshooting steps to assist you. Get started here: Official Roku Support | Roku Device Questions & Troubleshooting

We look forward to hearing from you and assisting you with your needs. Thank you.

Best regards,
Mary