Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Shela
Reel Rookie

My HDMI not working properly

My Roku powers on and when I plug it into my HDMI it doesn't work... I have tried blowing out dust from both HDMI sides I tried different chords and different TVs nothing worked but my Roku is on and I reset it while it was on and nothing popped up on the TV and now I reset it and I don't know how to work it

0 Kudos
2 REPLIES 2
Shela
Reel Rookie

Re: My HDMI not working properly

Someone please respond ASAP

0 Kudos
DBDukes
Community Streaming Expert

Re: My HDMI not working properly

@Shela 

It sounds like you're powering up the Roku and then attempting to connect the HDMI cable. That's a bad idea. You can damage the port on the TV, the port on the Roku, or the cable itself. And if you damage it, you can't use it.

Perhaps if you were to restate the issue, explaining what's happening. Keep in mind we're on the other end of the Internet and can't see what you see.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.