Solving playback issues

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Reel Rookie

Model 4200X - loud high pitched beeping

There seems to be no support for this device on ROKU website. This is inexplicable.

This device has started making a loud beeping sound ( beeps about minute or so) while streaming video, for example Netflix. I have tried to search for remedies for this and have not found any answers in ROKU a support or elsewhere. Anybody else has this issue?

I understand the device is about 5-6 years old, but having no support is making me think about ditching ROKU products and moving to another option. What options have folks considered? Before this issue happened I was very sat with ROKU a and would recommend to my friends. But now after trying to resolve this issue and finding no support, it’s hard to recommend the product.

Community Streaming Expert

Re: Model 4200X - loud high pitched beeping

I haven't a clue what causes this but a clarification may be a clue that might help others solve the problem.  Where is the loud beep coming from - directly out of the Roku unit, or inserted into the audio stream to the television?

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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Reel Rookie

Re: Model 4200X - loud high pitched beeping

It’s definitely coming from the unit.

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