Solving playback issues

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dead
Newbie

Missing White Outlines when navigating

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New ROKU Express 4K+ (Model 3941R) is missing white outlines when navigating to streaming channels on home screen. Also missing white background box indicating topic selection displayed on left side of home screen. Any ideas? 

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DBDukes
Community Streaming Expert

Re: Missing White Outlines when navigating

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@dead 

I hesitate to say this, but have you tried turning if off and on again? Remove power, let it sit for 30 seconds, reapply power.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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1 REPLY 1
DBDukes
Community Streaming Expert

Re: Missing White Outlines when navigating

Jump to solution

@dead 

I hesitate to say this, but have you tried turning if off and on again? Remove power, let it sit for 30 seconds, reapply power.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

0 Kudos