Solving playback issues

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Media Player not working on Streaming Stick 4K, but works great on Streaming Stick+

Brand new Roku Streaming Stick 4K shows media server, but when selected, the status circle just keeps spinning and spinning, never gets passed this. On the same network, different TV, I have a Roku Streaming Stick+ that shows the same media server and when selected it does show me the contents. The contents is coming from a Windows PC with around 2.7TB of data, works fine with the Streaming Stick+, just can't get it to work on the Streaming Stick 4K.

Any suggestions?

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