Solving playback issues

[Butch523]

I have 3 RUKO Ultra boxes. When I try to play some video recordings, the play will stop and start reloading.

I have restarted the RUKO box, but that does not help.

All RUKO boxes are updated.

It might be a buffering problem.

How can I fix this problem ?

[RokuDanny-R]

@Butch523

Thanks for the post.

Can you please specify the issue you are experiencing? Is the issue happening on a specific channel? If so, 

you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

Thanks,
Danny