MTV app won’t load even after removing and restarting tv then re adding MTV
When clicking on the MTV app, The MTV symbol comes up with a circular loading bar and it will just load for as long as I let it. It won’t actually open or launch the app. I have tried removing the app then adding it back. Then I decided to try removing the app again and then restarting my TV and then downloading the app again. Same thing. I’ve made sure that my TV is updated I’ve made sure that the MTV app is updated. Help!
Re: MTV app won’t load even after removing and restarting tv then re adding MTV
When you say you restarted the tv, how did you do it? Turning the tv off/on does not give you a complete restart.
Without the restart you may not get a clean reinstall.
On a Roku TV you'll find the System restart option under Settings > System > Power ... or just unplug from its power source for a few seconds then plug back in.
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Are all other streaming channels playing content normally?
If removing the channel and adding it back after you've restarted the device does not resolve the channel issue, I'd recommend reaching out to the channel support directly to report the issue and request additional support. Many channels on the Roku platform are developed and maintained by the channel provider directly, and they'll be able to best assist. If other channels are working correctly, and you only experience this issue on that channel (app), that is likely an indication that the issue lies within that particular channel. In these cases, the channel provider will need to investigate the issue in order to help resolve it.