Solving playback issues

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Binge Watcher


I was told a few days back that mu Roku express device , ID…S009205XPDW5  was capable of picking up the MLB channel and not blacking the games out.  My signal keeps blacking out on me after watching some of a game.  I have gotten rid of the channel, reinstalled it, reset my Roku device, restarted the system on my Roku device.  Turned my modem and router off and reset it and turned it back on, but nothing seems to work.  Yes, this is the only channel it does this on.  Something has to be done. If this device is not capable, fine, but I was told it WAS.  

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Community Streaming Expert



There are many thousands of Roku Express models 3930 (product number gleaned from one of your other posted threads here) in service.  If this were a common problem, we would be flooded with similar complaints.

On the MLB website page re Roku devices it says:

Supported Models:

3700X, 3710X, 3800X, 3810X, 3811X, 3900X, 3910X, 3920X, 3921X, 3930X, 3931X, 4200X, 4210X, 4230X, 4400X, 4620X, 4630X, 4640X, 4660X, 4662X, 4800X, 5000X, 6000X, 7000X, 8000X, A000X, C000X, C000GB, D000X

(The letter suffix here does not matter, it is just an indication of distribution channel.)

That same page also says:


A high speed broadband Internet connection with 3000 Kbps (= 3 Mbps) dedicated bandwidth is required to stream MLB.TV content in HD.

For 60 FPS HD streams, we recommend 5000 Kbps (= 5Mbps).

You might want to check network speed the Roku in question is achieving via Roku menu path Settings > Network > Check connection.  When it completes, click OK.  Your download speed will show on the next screen.





Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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