Solving playback issues

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RokuDanny-R
Retired Moderator

Re: Lost Sound

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@Wesley1105

Thanks for the post.

Can you please specify the issue you are experiencing?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Community Moderator
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Autoworld
Reel Rookie

Re: Lost Sound Lost Audio Switching Apps

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We continue to lose audio on our newer 4K Ultra hard wired Roku console units. Nearly every time we switch from viewing a program in one app to another app, we lose audio and have to restart Roku. This occurs on both of our Roku 4K Ultra hard wired LAN connected consoles. Very annoying. Should be a warranty covered item or software update needed immediately.

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rickwhoo
Reel Rookie

Re: Lost Sound Lost Audio Switching Apps

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I lose my audio sometimes after pausing a show. Very annoying!

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