Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
nickc876
Newbie

Loses audio between episodes/movies, very inconsistent

Basically, let's say im watching a series, well sometimes (very inconsistent) it will play audio and well sometimes it just won't and ill have to exit the playback and start it again and sometimes it plays and sometimes it doesn't. it is just hit or miss. This happens with Netflix, Disney+, Prime, HBOMAX... so basically everything. I dont have this issue with any other roku in my house.

Im not running it through any crazy audio setup, it is going directly into my TV and from my TV the audio goes to my system via Optical cable. I tried a few times not routing audio to the amplifier but directly on the TV and problem still persists. Anyone else have this issue?

 

thanks in advance

0 Kudos
1 REPLY 1
renojim
Community Streaming Expert

Re: Loses audio between episodes/movies, very inconsistent

I can't say I've ever had that problem, but have you tried different settings under Settings->Audio?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos