Solving playback issues

[Mabel920]

 Tonight I turned on Lifetime live tv & all was fine.  Decided to finish watching a show on another channel & when I returned to Lifetime I could not get Live tv.  After several tries & a couple of resetsI noticed that my cable provider was AT&T not Verizon, very strange.  I logged out & reset it to Verizon, I also deleted the channel & reinstalled a few times.  Every time I select live tv I am returned to the Roku menu.  Anyone else have this problem?  Anyone know how to fix?  Any help is appreciated.

Thanks

[StreamerUser]

You didnt mention your Roku model # or firmware version (Settings/System/About) or app version (highlight the app and press Options (*) on the remote)

FYI, the correct procedure to re-install an app on Roku:

1) Remove the Lifetime app (Highlight the app, press the Options (*) button on the remote, then Remove)

2) RESTART the Roku (Settings/System/System restart/Restart) <-- MUST DO THIS HERE!!!

3) Re-install the Lifetime app

(Otherwise, if you dont restart settings/cached data associated with the app are left behind and it wont be a clean re-install)

[Mabel920]

Thank you, but I did that.

[StreamerUser]

@Mabel920 wrote:

Thank you, but I did that.

You still didnt mention your Roku model # or firmware version (Settings/System/About) or app version (highlight the app and press Options (*) on the remote)
 

Otherwise, you'll need to contact Lifetime about the behavior of their app:

https://support.mylifetime.com/hc/en-us/requests/new