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Ty01
Level 7
‎02-06-2023 06:18 PM

Lifetime app keeps crashing as soon as I try to put a show on

Everytime I try to put the lifetime app on it loads up fine but as soon as I try to watch a show it crashes. I’ve tried restarting the tv, removing the app.

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RokuKariza-D
Community Moderator
Community Moderator
‎02-07-2023 08:52 AM

Re: Lifetime app keeps crashing as soon as I try to put a show on

Hey @Ty01 

Thanks for reaching out here in the Community!

Did you restart your Roku TV before re-installing the Lifetime channel? That step is crucial when performing troubleshooting. If you haven't tried the suggested order (remove > restart > re-install), we would recommend giving it a shot once again. We also suggest doing the restart from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart.

Let us know if there's any difference after.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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