Solving playback issues

[Ty01]

Everytime I try to put the lifetime app on it loads up fine but as soon as I try to watch a show it crashes. I’ve tried restarting the tv, removing the app.

[RokuKariza-D]

Hey @Ty01 

Thanks for reaching out here in the Community!

Did you restart your Roku TV before re-installing the Lifetime channel? That step is crucial when performing troubleshooting. If you haven't tried the suggested order (remove > restart > re-install), we would recommend giving it a shot once again. We also suggest doing the restart from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart.

Let us know if there's any difference after.

All the best,
Kariza