Solving playback issues

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Keeps going back to Home Scree and I can’t get it to connect to the internet either. error 014.30

I have 2 Roku boxes, neither are wanting to connect to the internet now. I have been having some problems before this happened with it kept going back to the Home Screen or loading. I’ve already checked for updates there is none. I’ve also restarted both modems, and I’ve already completely unplugged everything from all ports and reconnected and it still will not let me connect. Keeps giving me error code 014.30 not sure what that means? I went to the website it shows. I’m not having any luck. Please I need this fixed.

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renojim
Community Streaming Expert

Re: Keeps going back to Home Scree and I can’t get it to connect to the internet either. error 014.3

If you have Comcast/Xfinity or Cox as your ISP ensure your wireless mode is set to b/g/n and not g/n. For Comcast/Xfinity:

https://www.xfinity.com/support/articles/change-wifi-mode-admin-tool-xfinity-xfi

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