Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
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Just bought a Stick+ and older unit freezes

Very happy with my new #Streaming Stick+ but suddenly an older Roku Express freezes for about 10-15 minutes then the Roku screensaver returns. Once I pick an app it freezes again. It even freezes in Settings

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Community Streaming Expert

Re: Just bought a Stick+ and older unit freezes

How are you powering it?  If you're using the TV's USB port try using the supplied power adapter.  If you're already doing that, try using the TV's USB port or an adapter from a phone or laptop or something similar.

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