Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Queen
Reel Rookie

Issues with my Roku App not responding to any Channels

Jump to solution

Pluto is Not loading any Channels. I have checked for updates , check Internet and Cable connections and none of the channels will load on my Roku tv. 

0 Kudos
1 Solution

Accepted Solutions
StreamerUser
Roku Guru

Re: Issues with my Roku App not responding to any Channels

Jump to solution

Try reinstalling Pluto TV:

1) Remove the Pluto TV app (Highlight the app, press the Options (*) button on the remote, then Remove)

2) RESTART the Roku (Settings/System/Power/System restart/Restart) <-- MUST DO THIS HERE!!!

3) Re-install the Pluto TV app

(If you dont restart, settings/cached data associated with the app are left behind and it wont be a clean re-install)

 

View solution in original post

1 REPLY 1
StreamerUser
Roku Guru

Re: Issues with my Roku App not responding to any Channels

Jump to solution

Try reinstalling Pluto TV:

1) Remove the Pluto TV app (Highlight the app, press the Options (*) button on the remote, then Remove)

2) RESTART the Roku (Settings/System/Power/System restart/Restart) <-- MUST DO THIS HERE!!!

3) Re-install the Pluto TV app

(If you dont restart, settings/cached data associated with the app are left behind and it wont be a clean re-install)