Help

Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Sgutkaes
Level 7
‎02-02-2023 04:03 PM

Is anyone else experiencing a Server delay?

Does anyone have any info on a Roku server delay? How long it will last? Can I do anything about it? I contacted support and was told Roku was experiencing a Server delay and if it wasn't resolved in an hour to contact customer support.  It's been close to 5 hours and still out.  Can't seem to get any further info....🙄

0 Kudos
Reply
1 REPLY 1
RokuNimfa-C
Community Moderator
Community Moderator
‎02-02-2023 07:35 PM

Re: Is anyone else experiencing a Server delay?

Hi @Sgutkaes, 

Welcome to the Roku Community!

We're here to help. I'm sorry to hear that you're encountering an issue and haven't been able to get further information. To help us identify the issue and provide you with the best possible assistance, could you please provide a little bit more detail? For example, what task or objective you are attempting to accomplish?? have you received any error messages? Can you please specify the issue you are experiencing?

Any additional information would be greatly appreciated.


Regards,
Nimfa

0 Kudos
Reply