Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
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Interrupted streaming after 20 minutes

I can watch Hulu for about 20 minutes and it stops and goes back to the Roku menu…I know this has been posted before but I have tried everything and nothing fixes it. Does anyone from Roku actually help anyone or just let the community try to fix it themselves???I have 3 other Roku sticks in my house that don’t do this…I am going to throw all these **bleep**ing pieces of **bleep** out and go back to cable…Sorry ass **bleep**ing product!!!!!

0 Kudos
Community Streaming Expert

Re: Interrupted streaming after 20 minutes


If the problem Roku is a newer Roku device, it may have a "Power Savings" featured implemented and enabled in OS 10.5.  See if disabling this feature helps.

Settings..System..Power..Automatic Power Savings..Uncheck to Disable (20 min)

Feel free to post back with update and include problem Roku device model number.

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102