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RLujan
Newbie
‎02-06-2021 04:37 PM

Insufficient power

For 3 days, I kept receiving a message that the USB wasn’t receiving sufficient power and now I can’t power my device on. 

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renojim
Community Streaming Expert
‎02-06-2021 10:13 PM

Re: Insufficient power

Are you using the supplied USB power adapter and not your TV's USB port?  Do you have another USB adapter/charger for a phone or tablet that you can try?

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RokuMary-F
Community Moderator
Community Moderator
‎02-08-2021 09:23 AM

Re: Insufficient power

Hi @RLujan,

 

Thanks for your inquiry.

 

We would recommend taking a look at the troubleshooting steps provided by our Support page here: What should I do if the red light is flashing or I ... - Roku

 

Does this clear up the issue you are seeing? Please keep us posted.

 

Thanks,

Mary

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