Solving playback issues

[Nedved88]

My device has been always plugged into a wall outlet. Now it is showing insufficient power

i used a new cable and a different adapter nothing changed

does anyone know how to solve this 

thank you 

[RokuMary-F]

Hi @Nedved88,

Thanks for the post.

Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About.

Thanks,

Mary