Are you a Spectrum user trying to use the Spectrum TV app?
They are currently experiencing problems with the app across all streaming systems (Roku, Firestick, etc.) and Spectrum says they are aware of it and are working to get it fixed.. See this tweet: https://twitter.com/ask_spectrum/status/1557216999071027200
Roku Community Streaming Expert
I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X