Solving playback issues

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I need assistance with error message with outage?

I have two ROKU devices and neither are working. Error message says there's and outage and to try again latter.

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Retired Moderator

Re: I need assistance with error message with outage?


Thanks for the post.

Can you please specify the issue you are experiencing? What are the steps to reproduce the issue you are seeing? What troubleshooting steps have you already taken to try to resolve the issue?

With more detailed information, we will be able to assist you further.


Danny R.
Roku Community Moderator
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Community Streaming Expert

Re: I need assistance with error message with outage?

Are you a Spectrum user trying to use the Spectrum TV app?

They are currently experiencing problems with the app across all streaming systems (Roku, Firestick, etc.) and Spectrum says they are aware of it and are working to get it fixed..   See this tweet:

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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